Safaricom Daraja API
Connect eligible M-Pesa services through the official developer platform.
Payments & Systems Integration
Connect M-Pesa payments to websites, mobile apps and custom systems with reliable transaction status, callbacks and reconciliation workflows.
Service Overview
Manual payment confirmation creates delays, reconciliation work and uncertainty for customers and staff. A well-designed integration connects the payment request, provider response, callback and internal business record as one traceable workflow.
Rift Technologies integrates suitable Safaricom Daraja API services into digital products and operational systems. We handle the application logic around transaction status, verification, callbacks, exceptions and reporting so payments support the wider business process.
For an STK Push flow, your backend creates a payment attempt against an order or invoice, authenticates with Daraja and requests the handset prompt. Accepting that request is not proof of payment. The system waits for the asynchronous result, checks it against the expected transaction and updates the business record only after a verified success.
Capabilities
We design the complete transaction flow around the approved Daraja capabilities and your business process.
Connect eligible M-Pesa services through the official developer platform.
Initiate a customer payment request and handle the resulting transaction status.
Receive and associate customer-to-business payments with relevant records.
Support approved business-to-customer disbursement use cases where applicable.
Confirm status before granting access, fulfilling an order or updating a balance.
Process provider updates securely and account for delayed or repeated notifications.
Match payment activity with orders, invoices, accounts or service records.
Connect web checkout or invoice journeys to M-Pesa payment collection.
Build a clear mobile transaction journey backed by secure server-side logic.
Connect payments and other approved services to operational software.
Business Benefits
Let verified transaction status trigger the next appropriate business action sooner.
Reduce copying, matching and confirmation work across payment and business records.
Give finance and operations teams a more traceable view of payment activity and exceptions.
Practical Use Cases
Every engagement begins with the business context, the people involved and the outcome the solution needs to create.
Request payment, verify the result and update the relevant order without manual confirmation.
Associate a customer payment with an invoice, account or subscription record.
Connect payment status to bookings, access, delivery or other in-app workflows.
Track successful, pending and exceptional transactions from a business dashboard.
How We Deliver
Reliable payment integration requires both provider setup and careful business logic. We map the full transaction lifecycle, not only the initial request.
Map orders or invoices, collection versus disbursement, and the Daraja services and business access needed. Agree how finance staff will review exceptions.
Separate sandbox and production credentials. Implement authentication and secure callback endpoints, with explicit payment states and traceable references.
Use sandbox testing and controlled simulations for success, cancellation, timeouts, repeated callbacks and amount mismatches. Verify that retries cannot fulfil the same order twice.
After the required provider approvals, configure production and validate controlled transactions. Monitor unresolved payments and match records to available transaction reports.
Technology & Integration
The integration connects customer action, Daraja responses and your internal records with secure server-side handling and explicit transaction states.
Keep credentials and access tokens on the server, restrict staff access and avoid recording secrets in logs. Persist payment attempts and provider identifiers so repeated callbacks can be handled without fulfilling twice. A delayed result stays pending until an appropriate status check or staff review resolves it. Reconciliation should expose unmatched amounts and references instead of silently treating them as paid. Rift Technologies is an independent software company and is not Safaricom or affiliated with Safaricom. M-Pesa and Daraja access, approval and service availability are governed by Safaricom's requirements.
Work and planning resources
Solution prototype
The parking solution prototype links payment association to exit validation and reconciliation. It illustrates the operational design around payments, without claiming a live Daraja deployment.
Product concept
NexaMarket separates marketplace orders, payment states and payout decisions in a product concept. Explore why payment collection and vendor settlement need distinct workflows.
Frequently Asked Questions
Requirements depend on the selected Daraja service and production setup. Typically, the business needs suitable Safaricom credentials or accounts, an approved use case and a secure application backend. We guide the technical integration process.
Your system requests a payment prompt for the customer's phone. The customer authorizes it on their handset, and the application processes the asynchronous result before updating the relevant order or account.
Yes, if the existing product has a suitable backend or can be extended securely. We first review its architecture, current checkout flow and available source access.
Yes. The system can associate transaction information with orders, invoices or accounts and surface unmatched or exceptional items for staff review.
Yes. We integrate suitable payment, communication and business-service APIs when documentation, credentials and provider access are available.
Daraja is Safaricom's developer platform for integrating M-Pesa and other available APIs with business applications. The services and production permissions needed depend on whether your business collects payments, makes approved disbursements or checks transaction information.
C2B integration connects customer-to-business payments with your system through the applicable notification flow. STK Push, also called M-Pesa Express, starts a payment prompt from your application for the customer to authorise on their phone. We select the flow around your checkout or account-payment process.
A failed attempt should show a clear outcome and allow a controlled retry. A pending attempt remains unresolved until a provider result, an applicable status query or staff review establishes the outcome. We track separate attempts and handle repeated notifications without crediting an order twice.
The backend validates the provider result against the stored payment attempt and expected business record, including identifiers and amounts where available. It uses the applicable provider status check for unresolved cases. A browser success screen or customer screenshot alone should not trigger fulfilment.
Connected Capabilities
Have a project in mind?
Tell us what customers pay for, which website, app or system you use, and what business account setup is available. We can scope collection, verification and reconciliation. Do not send credentials or customer payment records in the enquiry.